![]() Our data centers have 24/7 onsite security and surveillance, and uses multiple layers of redundancy to ensure the best security for your content. After you erase it, your device restarts and the "Hello" screen appears.DriveHQ's Online Backup client software automatically backs up your data to our secure and reliable servers. On iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Erase All Content and Settings. * To erase your device that's using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset > Erase All Content and Settings. This allows content like your photos, music, and apps stored in iCloud to automatically download back to your device. If possible, keep your device connected to Wi-Fi and plugged into power after setup. Stay connected and wait for the restore process to finish, then complete the rest of the onscreen setup steps.If you can't remember the passwords, you can skip this step by tapping "Don't have an Apple ID or forgot it." If you purchased iTunes or App Store content using multiple Apple IDs, sign in to each.Learn what to do if you're asked to update to a newer version of iOS or iPadOS. ![]() Make sure that it's the correct one by checking the date and size of each. Sign in to iCloud with your Apple ID and password.Tap a Wi-Fi network to join. Follow the steps until you see the Apps & Data screen, then tap Restore from iCloud Backup.Follow the steps until you see the Wi-Fi screen.If you've already set up your new device, you need to erase it before you can use these steps.*
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